Thank you for choosing SeekVPN! Before you begin using our Service, please carefully read these General Terms of Service ("Terms of Service").
These Terms of Service (“Terms”) govern your use of and access to our website (“Website”), applications (“Apps”), and other services (collectively referred to as the “Services”).
The Services are provided by the SeekVPN team (“we,” “us,” “our,” or “SeekVPN”). Please note that these Terms constitute a legally binding agreement between you (“User” or “You”) and SeekVPN. By accessing our website, installing, and/or using the Services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree with these Terms or any of their provisions, please do not install the Apps and do not use our Services. If you are accepting these Terms on behalf of your employer or another entity, you represent and warrant that: (i) you have full legal authority to bind your employer or such entity to these Terms; and (ii) you agree to and accept these Terms on behalf of the party you represent.
Our Services are Virtual Private Network (“VPN”) services designed to enhance internet security and privacy.
To use some of the Services, you will be asked to set up an account. You are solely responsible for all usage or activity on your account, including, but not limited to, use of the account by any person who uses your account, with or without authorization, or who has access to any computer on which your account resides or is accessible.
We do not log or store any records of user activity using our Services. However, if you choose to create a user account, you must provide some basic information, such as an email address and password. If you wish to subscribe to our premium services through the official website, you will need to provide certain additional information, such as billing information and country/address. You must maintain and update this information to be truthful, complete, and accurate. You warrant that you are authorized to provide such information. You authorize us to verify your information at any time. If your information is found to be untrue, inaccurate, not current, or incomplete, we retain the right, at our sole discretion, to suspend or terminate your user account and your access to the Services.
You are responsible for maintaining the confidentiality of your account, username, and password and for restricting access to your account. You may not share your password or other account access information with any other party, temporarily or permanently, and you agree to accept responsibility for all activities that occur under your account or password, whether or not authorized by you. You agree to notify us immediately of any unauthorized use of your account, username, or password, as applicable.
Your use of the Services is at your own risk. We develop our Services by constantly introducing new features or modifying existing ones. The Services may be modified, updated, interrupted, or suspended at any time without notice or liability. We do not bear any liability for any harm or other adverse consequences to you caused by such actions. SeekVPN, its owners, employees, agents, and others involved with the Services are in no way or form liable for any harm of any kind, executed or intended, resulting from or arising through or from the use of any account registered with the Services.
All users of SeekVPN Services are obligated to ensure they are familiar with the most current wording of the Terms. Changes to the Terms may be communicated to you by publishing the updated Terms on the SeekVPN website, where the date of the most current wording is indicated at the top of the webpage. Since you agree to be bound by these Terms each time you use SeekVPN services, please consider reviewing the Terms each time you use SeekVPN services. Each update of the Terms comes into force at the moment it is published on this webpage. You understand and agree that any continued use and access to SeekVPN Services after any updates to these Terms are published means you voluntarily agree to be bound by the updated Terms.
We do not log any user activity (sites visited, DNS lookups, emails, etc.). We only log access attempts to our servers (for security and troubleshooting). We do not engage in any form of censorship. Except for items described in our Privacy Policy, we will not provide your personal information to any third party. We do not cooperate with any requests for information unless ordered by a court of competent jurisdiction, and the vast majority of such requests would not be from a court of competent jurisdiction. We will protect you to the maximum extent, and our system is set up to do so automatically. There are hundreds of good reasons for being anonymous, and we fully respect them.
For information about how we process information about you and your use of our Services, please see our Privacy Policy.
We may provide you with content belonging to Third Parties (“Third Parties”) or links leading to third-party websites. We are not responsible for the availability of content provided by Third Parties, as they are not under the control or supervision of SeekVPN, and they may have different terms of use and policies. Your access through our Services to any website, service, or content provided by Third Parties does not indicate any relationship between us and such Third Parties.
Additionally, we may from time to time use services provided by other third parties, including computer software supplied by third parties, which is utilized by permission of the respective licensors and/or copyright holders on the terms provided by such parties. We expressly disclaim any warranty or other assurance to you regarding such third-party services.
Subject to the terms and conditions of these Terms, we grant you a limited, revocable, non-exclusive, personal, non-transferable, non-sublicensable, fixed-term license to: (1) download our Apps; (2) access the Website; and (3) use the Services, including, without limitation, the products and services made available on or through our Apps or our Website. No other right or license, express or implied, of any kind is granted to you hereunder with respect to the Services. The license provided herein is effective until terminated. This license automatically terminates if you fail to comply with these Terms.
The Services, including, but not limited to, our Apps and Website, are owned and copyrighted by SeekVPN and protected worldwide. We retain all right, title, and interest in and to the Services and any portion thereof, including, without limitation, all copyrights, trademarks, service marks, patents, trade secrets, and other intellectual property rights. You shall not take any action to jeopardize, limit, or interfere in any manner with our ownership of and rights with respect to the Services. All rights are reserved unless otherwise noted.
By accessing and using this website and by using the Services, you accept and acknowledge that the Services, including the appearance, content, selection, assembly, functionality, and any other parts or specifics of our Website and Apps, are the property of SeekVPN (regardless of whether specific content is individually protected by copyright), and you are forbidden from registering, adopting, or any other use of trade names, symbols, or signs that are either identical or confusingly similar to any trademarks owned by SeekVPN.
You hereby grant SeekVPN and/or its affiliated companies a perpetual, irrevocable, worldwide license to use Feedback (as defined below) you communicate to us without reimbursement or compensation, without any obligation to report on such use, and without any other restriction. You waive (or agree not to enforce) any and all rights that may now or in the future exist (including moral and equivalent rights) in Feedback. (“Feedback” refers to any recommendation, idea, proposal, suggestion, feedback, review, or other input related to our Services.)
By subscribing to the Services, you agree to become a subscriber (“Subscriber”) for the period you have elected. A full list of subscription plans and pricing is available on the Website and Apps. We reserve the right to amend subscription fees or institute new fees at any time upon reasonable advance notice posted on the Website or Apps or sent via email. We may suspend or cancel the Services if we do not receive full payment from you on time. Any changes to pricing will not affect the Subscriber’s current subscription period but may become effective upon subscription renewal, which will be decided solely at the discretion of SeekVPN. Subscription purchases and refunds are handled via multiple third-party payment companies. To learn more about these third-party payment companies and how they process your data, please refer to our Privacy Policy.
Subscriptions will automatically renew unless you turn off auto-renewal at least 24 hours before the end of the current subscription period. The subscription fee for renewal will be charged within 24 hours prior to the end of the current subscription period to the payment method you last selected. Subscriptions may be managed by the user, and auto-renewal may be turned off by going to the user’s Account Settings after purchase.
We reserve the right to verify credit/debit card payments before completing the purchase. We also reserve the right to: (i) retry failed payments to complete transactions; (ii) inquire and continue to use updated credit card account information (if applicable) through the card brand; (iii) change or modify authorized payment companies to assist with payment processing.
If you have any additional questions or would like to request a refund, feel free to contact us via the in-app feedback system or by emailing us.
We do not condone any unlawful use of the Services. Our Services shall not be used for any criminal, illicit, or illegal acts, and you accept and agree not to violate any law of any jurisdiction from which you originate or any other applicable law. It is your responsibility to know and comprehend any and all relevant laws related to any jurisdiction or venue that concerns you, your actions, and your use of the Services. We reserve the right to limit, at our sole discretion, the availability of the Services or any portion thereof to any person, entity, geographic area, or jurisdiction at any time.
To protect the Services from being misused or used to harm someone, we reserve the right to take appropriate measures when our Services are being used contrary to these Terms and applicable laws. You agree that we may terminate your account or take any other legal measure provided by law, without providing a refund for Services already paid, if you misuse the Service.
You agree that you shall not:
THE SERVICES (INCLUDING, WITHOUT LIMITATION, OUR APPLICATIONS, SERVICES, AND WEBSITES) ARE PROVIDED “AS IS” AND WITH ALL FAULTS. WE MAKE NO REPRESENTATION OR WARRANTY WHATSOEVER REGARDING THE COMPLETENESS, ACCURACY, ADEQUACY, SUITABILITY, FUNCTIONALITY, AVAILABILITY, OR OPERATION OF THE SERVICES. YOU ACKNOWLEDGE THAT WE DO NOT HAVE CONTROL OVER YOUR USE OF THE SERVICES, AND WE DO NOT WARRANT THE PERFORMANCE OR RESULTS THAT MAY BE OBTAINED THROUGH YOUR USE OF THE SERVICES. YOU ASSUME ALL RISKS AND RESPONSIBILITY FOR YOUR USE OF THE SERVICES AND FOR ANY LOSS OF OR ERRORS IN ANY DATA OR INFORMATION. TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT, AND ANY WARRANTIES ARISING THROUGH COURSE OF DEALING OR USAGE OF TRADE. WITHOUT LIMITING THE FOREGOING, WE NEITHER WARRANT NOR REPRESENT THAT YOUR USE OF THE SERVICES WILL NOT INFRINGE THE RIGHTS OF ANY THIRD PARTIES, NOR THAT THE SERVICES WILL BE AVAILABLE FOR YOUR ACCESS OR USE, NOR THAT OPERATION OF THE SERVICES WILL BE ERROR-FREE OR UNINTERRUPTED. PLEASE NOTE THAT SOME JURISDICTIONS MAY NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO SOME OF THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU. IN ADDITION, YOU MAY ALSO HAVE OTHER RIGHTS THAT VARY FROM ONE JURISDICTION TO ANOTHER JURISDICTION.
YOUR USE OF THE SERVICES IS AT YOUR OWN RISK. NEITHER WE NOR ANY OF OUR PARENTS, SUBSIDIARIES, OR AFFILIATES, NOR ANY OF THEIR EMPLOYEES, OFFICERS, OR DIRECTORS, SHALL BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR OTHER DAMAGES (INCLUDING, WITHOUT LIMITATION, LOSS OF DATA OR INFORMATION OF ANY KIND, LOSS OF BUSINESS, LOST PROFITS, INTERRUPTION OF BUSINESS, COST OF COVER, OR ANY OTHER DAMAGES) ARISING OUT OF OR IN ANY WAY RELATED TO THIS AGREEMENT OR THE USE OR INABILITY TO USE THE SERVICES, WHETHER BASED ON CONTRACT, TORT, STRICT LIABILITY, OR OTHERWISE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN ANY CASE, THE LIABILITY OF SEEKVPN SHALL NOT EXCEED WHAT THE USER PAID TO SEEKVPN AND SHALL NOT INCLUDE ATTORNEY FEES OR COURT COSTS IRRESPECTIVE OF ANY LAWS OR STATUTES THAT MAY PRESCRIBE OTHERWISE.
You agree, at your own expense, to indemnify, defend, and hold harmless SeekVPN, its parents, subsidiaries, and affiliates, and their officers, directors, employees, agents, distributors, and licensees from and against any judgments, losses, deficiencies, damages, liabilities, costs, claims, demands, suits, and expenses (including, without limitation, reasonable attorneys’ fees, expert witness fees, and expenses) incurred in, arising out of, or in any way related to your breach of these Terms, your use of the Services, or any of your other acts or omissions.
These Terms shall be governed by and construed in accordance with the laws of Singapore, excluding its conflicts of law principles.
If a dispute arises in connection with these Terms, you agree to negotiate with SeekVPN to attempt to resolve it. If the dispute is not resolved through those negotiations, you agree to submit the dispute to the Singapore International Arbitration Centre (SIAC) for final settlement. The venue of the arbitration shall be Singapore, and the language of the arbitration shall be English.
If you have any questions regarding these Terms or our Services, please contact us by email at [email protected] or through other contact channels provided within our app.